Analysis of responsibility in achieving quality within the production process and the role of different corporate functions.

In-depth study of the tools used to ensure quality control in the production process and to support operational activities.

Definition of the workplace and analysis of work tools and the relative organization functional to quality control.

Definition of process under control and application of the main control methods, including frequency method and batch-breaking method.

Analysis of process control results, management of operational decisions (such as production stops), and treatment of non-conformities.

In-depth study of auditing activities, with a distinction between types and figures involved and definition of audit planning logic.

Definition of KPIs and methods for monitoring process and supplier performance along the supply chain.

Practical application of concepts through learning-by-doing activities with exercises and simulations.