Importance of product classes and construction of a classification system, with an introduction to commodity classification and notes on the Kraljic matrix.

Analysis of the motivations and benefits related to the introduction of a vendor rating system within procurement.

In-depth look at the three elements that make up the system: evaluation, reporting, and escalation, with a focus on their role in the supplier evaluation process.

Definition of what makes sense to evaluate and what does not, construction of KPIs, assignment of objectives and weights, with application examples.

Definition of information to be shared with the supplier, reporting frequency, and structuring of monitoring systems, with practical examples.

Analysis of escalation processes and levels, highlighting why evaluation alone is not enough and how to manage critical issues.

Evolutionary management of the vendor rating system and continuous updating based on company needs and the supply base.

Phases of the implementation process with a focus on supplier onboarding and supporting tools, such as dedicated portals and tools.