NEGOTIATION TECHNIQUES

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Start: 29/05/2026

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

REGISTRATIONS BY

7 days before the course

TARGET

Supply Chain Managers, Purchasing Managers and Directors, Buyers, Commercial Managers and Directors.

OBJECTIVE

The course propose to identify the structure of a negotiation process necessary to define in detail concepts telating to the negotiation part, the subject of the dispute, yield position and area of convenience.

PROGRAMME

  • Context and objective: Definition of the negotiation process, Structure of the negotiotion, Origin of the nogotiation processes, Phases of the negotiation process
  • Starting phase: Set the negotiation style; Choice of attitude, Distributive and integrative negotiation, Negotiatior’s dilemma, Protect yourself from opportunistic behavior, Mixed negotiation contexts, Open the negotiation, The cognitive deception, Opening offer
  • Bargaining phase: Communicate, listen and observe; Divergence vs conflict, Conflict management – Negotiation vs Mediation, Cognitive vs Emotional Conflict, Types of conflict, Alternative, distributive, elusory, integrative techniques, Formal and substantial collaboration, Analyze the context; Apply negotiation strategies and techniques
  • Conclusion: The secret of negotiation

 

TEACHER 

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/16.00

VENUE

Via Jan Palach, 55 – Modena

COURSE DISCOUNT

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

    Do you want to receive informations about the courses or register?

    Contact us without obligations

    Subscribe to Makeitalia Supply Chain Academy Newsletter

    I have read the privacy policy Reg. UE 2016/679 available to the following link

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    CONTINUOUS IMPROVEMENT

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    Start: 22/05/2026

    This course can be financed through Inter-professional Funds!

    This course can be also provide online or at the customer’s company headquarters

    REGISTRATIONS BY

    7 days before the course

    TARGET

    People with the need to develop and enhance the skills related to continuous improvement and the generation of ideas.

    OBJECTIVE

    The aim of the course is to provide a constant redefinition of standards to dynamically respond to customer needs and ensure quality improvement.

    PROGRAMME

    • Introduction: Features, Concepts underlying continuous improvement, Benefits of continuous improvement, C.I. implementation within the organization
    • Stages of continuous improvement: Assessment, Implementation, Follow-up
    • Philosophies of continuous improvement: Lean thinking, 6 sigma, Theory of Constrainst, World Class Manufacturing
    • Case history: Context of reference, Development, Reflections and curiosities
    • Change management: Definition, Tecniques of the methodologiy, Benefits of change management

     

    TEACHER 

    Makeitalia Senior Consultant

    WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

    The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

    Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

    DURATION

    1 day – 9.00/18.00

    VENUE

    Via Jan Palach, 55 Modena

    COURSE DISCOUNT

    “More participants” discount: 10% discount, in the case of two or more participants.

    REGISTRATION INCLUDES

    Attendance certificate

    Teaching material

    Lunch

    Coffee Break

      Do you want to receive informations about the courses or register?

      Contact us without obligations

      Subscribe to Makeitalia Supply Chain Academy Newsletter

      I have read the privacy policy Reg. UE 2016/679 available to the following link

      Enter the result of the operation to check:

      Leggi di più

      INTRALOGISTICS

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      Start: 15/05/2026

      This course can be financed through Inter-professional Funds!

      This course can be also provide online or at the customer’s company headquarters

      REGISTRATIONS BY

      7 days before the course

      TARGET

      Logistics personnel and those involved in projects to introduce principles of lean thinking in the company.

      OBJECTIVES

      Design an efficient supply flow, from the warehouse to the plants. The course describes the techniques useful for the design of work stations, assembly lines and its interlocking in a lean perspective. In particular, the flow of materials is analyzed which leads to the balancing of the lines through the takt time, to the design of a work station and to the use of methods such as JIS or JIT for the arrival of materials on the line.

      PROGRAMME

      • Introduction to the «Logistics» path
      • Basis of Lean Production
      • The Lean Supply Chain
        • Design of the logistic system in a Lean perspective, the principle «inside-out» and value creation
      • The work station
        • The lean work stations, the containers on the line
      • The assembly line
        • General information on the lines, classification of the material, the tense production flow, general information on the lines, classification of the materials, line control system, tools for logistics planning
      • Lean Supply Chain: from the company to the system

       

      TEACHER

      Makeitalia Partner

      WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

      The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

      Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

      DURATION

      1 day – 9.00/18.00

      VENUE

      Via Jan Palach, 55 – Modena

      COURSE DISCOUNT

      “More participants” discount: 10% discount, in the case of two or more participants.

      REGISTRATION INCLUDES

      Attendance certificate

      Teaching material

      Lunch

      Coffee Break

        Do you want to receive informations about the courses or register?

        Contact us without obligations

        Subscribe to Makeitalia Supply Chain Academy Newsletter

        I have read the privacy policy Reg. UE 2016/679 available to the following link

        Enter the result of the operation to check:

        Leggi di più

        SUPPLIERS AUDIT

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        Start: 8/05/2026

        This course can be financed through Inter-professional Funds!

        This course can be also provide online or at the customer’s company headquarters

        REGISTRATIONS BY

        7 days before the course

        TARGET

        Auditor, Supplier Quality Engineer, buyer and whoever in the company needs to monitor and evaluate the suppliers’ performances.

        OBJECTIVES

        The course aims to illustrate the main techniques to define a supplier’s audit process  through the understanding of all the different phases by which it is organized. Moreover, the course underlines all the advantages that this activity provides.

        PROGRAMME

        • Target identification
          • Identification of the monitoring target: reactive approach, proactive approach
        • Project Structure
          • Team definition, analysis details, how to use it, workplan definition
        • Evaluation Survey
          • Question types, answer types, supplementary elements, complementary documentation, result report
        • Action Plan
          • How to create a strategic plan to organize the improvement actions: AS-IS scenario, Gap analysis, effort-benefit matrix, scheduling activities, TO-BE scenario

         

        TEACHER

        Makeitalia Senior Consultant

        WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

        The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

        Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

        DURATION

        1 day – 9.00/18.00

        VENUE

        Via Jan Palach, 55 – Modena

        COURSE DISCOUNT

        “More participants” discount: 10% discount, in the case of two or more participants.

        REGISTRATION INCLUDES

        Attendance certificate

        Teaching material

        Lunch

        Coffee Break

          Do you want to receive informations about the courses or register?

          Contact us without obligations

          Subscribe to Makeitalia Supply Chain Academy Newsletter

          I have read the privacy policy Reg. UE 2016/679 available to the following link

          Enter the result of the operation to check:

          Leggi di più