QUALITY OF SUPPLIES

Start: October 2025 (the course will be activated only when the minimum number of participants is reached)

Online Course

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

REGISTRATIONS BY

7 days before the course

TARGET

Quality Managers, Quality Control Operators at the entrance, Suppliers to supervise suppliers and anyone in the company who needs to know the supplier quality monitoring and management processes.

OBJECTIVES

The aim of the course is to illustrate the principle methods and techniques used to guarantee the quality (compliance with the specifications) of purchased components (inbound supplies)

PROGRAMME

  • Quality Start: identification of customer requests, special features
    • Identification of customer requests: standard, special and critical features of product and process
    • How to identify special features
  • Manufacturer-supplier relationship
    • The producer/supplier relationship, in terms of agreement and responsibility between the parties
    • Focus on the general conditions of agreement
    • Disegni/specifiche di prodotto e gestione dei relativi aggiornamenti
    • Product drawings/specifications and management of related updates
    • Procedures and KPIs
  • Acceptance of arrivals
    • The acceptance area and its functions
    • Control planning, methodology to define control frequency and quantity
    • 100% sampling and control check
    • Evaluation of the outcome of the check: compliant and non-compliant product
    • Non-compliance management method
    • Monitoring of supplier performance

     

    TEACHER

    Makeitalia Senior Consultant

    WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

    The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

    Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

    DURATION

    1 dy – 9.00/18.00

    VENUE

    Via Jan Palach, 55 – Modena

    COURSE DISCOUNT

    “More participants” discount: 10% discount, in the case of two or more participants.

    REGISTRATION INCLUDES

    Attendance certificate

    Teaching material

    Lunch

    Coffee Break

    Do you want to receive informations about the courses or register?

    Contact us without obligations

    Subscribe to Makeitalia Supply Chain Academy Newsletter

    I have read the privacy policy Reg. UE 2016/679 available to the following link

    Enter the result of the operation to check:

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    NEGOTIATION TECHNIQUES

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    Start: 24/10/2025

    This course can be financed through Inter-professional Funds!

    This course can be also provide online or at the customer’s company headquarters

    REGISTRATIONS BY

    7 days before the course

    TARGET

    Supply Chain Managers, Purchasing Managers and Directors, Buyers, Commercial Managers and Directors.

    OBJECTIVE

    The course propose to identify the structure of a negotiation process necessary to define in detail concepts telating to the negotiation part, the subject of the dispute, yield position and area of convenience.

    PROGRAMME

    • Context and objective: Definition of the negotiation process, Structure of the negotiotion, Origin of the nogotiation processes, Phases of the negotiation process
    • Starting phase: Set the negotiation style; Choice of attitude, Distributive and integrative negotiation, Negotiatior’s dilemma, Protect yourself from opportunistic behavior, Mixed negotiation contexts, Open the negotiation, The cognitive deception, Opening offer
    • Bargaining phase: Communicate, listen and observe; Divergence vs conflict, Conflict management – Negotiation vs Mediation, Cognitive vs Emotional Conflict, Types of conflict, Alternative, distributive, elusory, integrative techniques, Formal and substantial collaboration, Analyze the context; Apply negotiation strategies and techniques
    • Conclusion: The secret of negotiation

     

    TEACHER 

    Makeitalia Senior Consultant

    WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

    The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

    Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

    DURATION

    1 day – 9.00/16.00

    VENUE

    Via Jan Palach, 55 – Modena

    COURSE DISCOUNT

    “More participants” discount: 10% discount, in the case of two or more participants.

    REGISTRATION INCLUDES

    Attendance certificate

    Teaching material

    Lunch

    Coffee Break

      Do you want to receive informations about the courses or register?

      Contact us without obligations

      Subscribe to Makeitalia Supply Chain Academy Newsletter

      I have read the privacy policy Reg. UE 2016/679 available to the following link

      Enter the result of the operation to check:

      Leggi di più