This course can be financed through Inter-professional Funds!
This course will be provided online on Microsoft Teams
The aim of the course is to illustrate the principle elements deemed useful for guaranteeing end product quality (and corresponding customer satisfaction).
- General introduction
- Final product control
- Customer complaints
- Case study: management of customer complaints
- Customer Satisfaction
- Case study: analysis of customer satisfaction
- Learning by Doing (practice and simulation)
Makeitalia Senior Consultant
WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY
The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.
Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.
1 day – 9.00/18.00
Online Course on Microsoft Teams
“Early Bird” registrations: 5% discount, for registrations by 27/11/2020.
“More participants” discount: 10% discount, in the case of two or more participants.