Quality Courses Archives - makeitalia.com

PROCESS QUALITY

29/10/2020 Academy, Quality Courses No comments

Start: 05/11/2021

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

REGISTRATIONS BY

04/11/2021

TARGET

Quality Managers, Process Quality Control Officers, Managers and Maintenance Service Managers and anyone in the company who needs to know the process quality monitoring and management processes.

OBJECTIVES

The aim of the course is to illustrate the principle elements aimed at guaranteeing quality in the manufacturing process, with an overview of work tools, workplace organisation and control techniques.

PROGRAMME

Manufacturing process: ownership, tools and workplace

- Ownership of quality achievement in the manufacturing process
- Quality control tools in the manufacturing process
- Workplace: work tools and relative organisation

Process control

- Definition of process under control
- Support tools for process control
- Frequency response method and batch separator method
- Evaluation of control result and focus on production shutdown decision
- Non-compliance management methods

Audits and KPIs

- Auditing activities: distinctions based on type and figure of auditor
  - Audit planning activities
  - Supplier performance monitoring methods
- Learning by doing (practice and simulation)

TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/18.00

VENUE

Via Zanasi, 5 – Castelfranco Emilia (MO)

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 22/10/2021.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

PRODUCT QUALITY

29/10/2020 Academy, Quality Courses No comments

Start: 07/05/2021

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

REGISTRATIONS BY

06/05/2021

TARGET

Quality Managers, Product Quality Control Officers, Customer Care Workers and anyone in the company who needs to know the processes for monitoring and managing the quality of the finished product for the end customer.

OBJECTIVES

The aim of the course is to illustrate the principle elements deemed useful for guaranteeing end product quality (and corresponding customer satisfaction).

PROGRAMME

Final product control
- Final systematic test and final verification
- Audit of the final product
- Packaging rules and conservation of the final product
- Monitoring KPI’s
Customer Complaints
- Definition of customer complaint and management methodology
- Customer Return Concept
Customer Satisfaction
- Definition and characteristics of Customer Satisfaction (CS)
- Concept of negative and positive quality: planning of the methodological aspects of the CS process and information collection

TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/18.00

VENUE

Via Zanasi, 5 – Castelfranco Emilia (MO)

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 23/04/2021.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

QUALITY OF SUPPLIES

29/10/2020 Academy, Quality Courses No comments

Start: 05/02/2021 - Online Edition

Online Course

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

REGISTRATIONS BY

04/02/2021

TARGET

Quality Managers, Quality Control Operators at the entrance, Suppliers to supervise suppliers and anyone in the company who needs to know the supplier quality monitoring and management processes.

OBJECTIVES

The aim of the course is to illustrate the principle methods and techniques used to guarantee the quality (compliance with the specifications) of purchased components (inbound supplies)

PROGRAMME

Quality Start: identification of customer requests, special features
- Identification of customer requests: standard, special and critical features of product and process
- How to identify special features
Manufacturer-supplier relationship
- The producer/supplier relationship, in terms of agreement and responsibility between the parties
- Focus on the general conditions of agreement
- Disegni/specifiche di prodotto e gestione dei relativi aggiornamenti
- Product drawings/specifications and management of related updates
- Procedures and KPIs
Acceptance of arrivals
- The acceptance area and its functions
- Control planning, methodology to define control frequency and quantity
- 100% sampling and control check
- Evaluation of the outcome of the check: compliant and non-compliant product
- Non-compliance management method
- Monitoring of supplier performance
TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 dy – 9.00/18.00

VENUE

Online Course on Microsoft Teams

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 22/01/2021.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

RISK MANAGEMENT

29/10/2020 Academy, Quality Courses No comments

Start: 12/03/2021 - Online Edition

Online Course

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

(Next edition will be provided on 23th November 2021)

REGISTRATIONS BY

11/03/2021

TARGET

Risk Managers, entrepreneurs, all stakeholders potentially involved in risk monitoring (Quality Managers, Quality Personnel, Purchasing Managers and Buyers, Project Managers) and anyone who needs to choose and evaluate suppliers with a view to a potential business relationship.

OBJECTIVES

The objective of the course is to illustrate the various constituent phases of Risk Management, from the type of risks to the drafting of the monitoring document and preventive or corrective measures, specifying the subjects involved in the process and the role of Risk Managers.

PROGRAMME

Introduction to risk assessment
- Definition and introduction of the different types of internal and external risk: operational, strategic and financial
Risk management stages
- Risk assessment: identification of risk and risk analysis
- Corrective measures: ex-ante and ex-post measures
- Monitoring: ex-ante and ex-post
Stakeholders involved
- Risk managers and definition of team for risk management process
Risk management tools
- Check list, documents, audit and software

TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/18.00

VENUE

Online Course on Microsoft Teams

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 26/02/2021.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

PROCESS QUALITY

26/11/2019 Academy, Quality Courses No comments

Start: 18/12/2020 - ONLINE EDITION

This course can be financed through Inter-professional Funds!

This course will be provided online on Microsoft Teams

REGISTRATIONS BY

17/12/2020

TARGET

Quality Managers

OBJECTIVES

PROGRAMME

Manufacturing process: ownership, tools and workplace

- Ownership of quality achievement in the manufacturing process
- Quality control tools in the manufacturing process
- Workplace: work tools and relative organisation

Process control

- Definition of process under control
- Support tools for process control
- Frequency response method and batch separator method
- Evaluation of control result and focus on production shutdown decision
- Non-compliance management methods

Audits and KPIs

- Auditing activities: distinctions based on type and figure of auditor
  - Audit planning activities
  - Supplier performance monitoring methods
- Learning by doing (practice and simulation)

TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/18.00

VENUE

Online Course on Microsoft Teams

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 04/12/2020.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

PRODUCT QUALITY

26/11/2019 Academy, Quality Courses No comments

Start: 11/12/2020 - ONLINE EDITION

This course can be financed through Inter-professional Funds!

This course will be provided online on Microsoft Teams

REGISTRATIONS BY

10/12/2020

TARGET

Quality Managers

OBJECTIVES

The aim of the course is to illustrate the principle elements deemed useful for guaranteeing end product quality (and corresponding customer satisfaction).

PROGRAMME

General introduction
Final product control
Customer complaints
- Case study: management of customer complaints
Customer Satisfaction
- Case study: analysis of customer satisfaction
Learning by Doing (practice and simulation)

TEACHER

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/18.00

VENUE

Online Course on Microsoft Teams

COURSE DISCOUNT

“Early Bird” registrations: 5% discount, for registrations by 27/11/2020.

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

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RISK MANAGEMENT

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