NEGOTIATION TECHNIQUES

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Start: 29/05/2026

This course can be financed through Inter-professional Funds!

This course can be also provide online or at the customer’s company headquarters

The course will be activated only when the minimum number of 3 participants is reached

REGISTRATIONS BY

7 days before the course

TARGET

Supply Chain Managers, Purchasing Managers and Directors, Buyers, Commercial Managers and Directors.

OBJECTIVE

The course propose to identify the structure of a negotiation process necessary to define in detail concepts telating to the negotiation part, the subject of the dispute, yield position and area of convenience.

PROGRAMME

  • Context and objective: Definition of the negotiation process, Structure of the negotiotion, Origin of the nogotiation processes, Phases of the negotiation process
  • Starting phase: Set the negotiation style; Choice of attitude, Distributive and integrative negotiation, Negotiatior’s dilemma, Protect yourself from opportunistic behavior, Mixed negotiation contexts, Open the negotiation, The cognitive deception, Opening offer
  • Bargaining phase: Communicate, listen and observe; Divergence vs conflict, Conflict management – Negotiation vs Mediation, Cognitive vs Emotional Conflict, Types of conflict, Alternative, distributive, elusory, integrative techniques, Formal and substantial collaboration, Analyze the context; Apply negotiation strategies and techniques
  • Conclusion: The secret of negotiation

 

TEACHER 

Makeitalia Senior Consultant

WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

DURATION

1 day – 9.00/16.00

VENUE

Via Jan Palach, 55 – Modena

COURSE DISCOUNT

“More participants” discount: 10% discount, in the case of two or more participants.

REGISTRATION INCLUDES

Attendance certificate

Teaching material

Lunch

Coffee Break

    Do you want to receive informations about the courses or register?

    Contact us without obligations

    Subscribe to Makeitalia Supply Chain Academy Newsletter

    I have read the privacy policy Reg. UE 2016/679 available to the following link

    Enter the result of the operation to check:

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    BUYER BASE

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    Start: 13/03/2026

    This course can be financed through Inter-professional Funds!

    This course can be also provide online or at the customer’s company headquarters

    The course will be activated only when the minimum number of 3 participants is reached

    REGISTRATIONS BY

    7 days before the course

    TARGET

    Buyers and personnel assigned to management activities of the supplier pool.

    OBJECTIVES

    The course aims to provide participants with general information about the role of the buyer, highlighting the transversality of the purchasing processes, providing an overview of all the skill useful to a buyer.

    PROGRAMME

    • Purchasing and Supply chain
      • Function evolution: from sourcing to procurement, role of purchases within the supply chain, standard purchasing process and its transversality
    • The buying process
      • Main stages of the process, the purchasing strategy (Kraljic matrix and Porter analysis)
      • Purchasing budgets, price analysis, KPI, objectives and reporting
      • Purchase Marketing and Risk Management in Purchases
    • Contractual elements
      • The types of contracts most used in the company (NDA, framework contracts, letters of intent) and their structure
      • The methods of managing the purchase (closed orders, open orders, framework contracts)
      • Contractual aspects linked to the purchase parameters (lead time, lots, packaging, terms of surrender)
    • The operative management of the purchase
      • The origin of needs, points of contact between purchases and logistics, road transport elements and packaging management

     

    TEACHER

    Makeitalia Senior Consultant

    WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

    The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

    Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

    DURATION

    1 day – 9.00/18.00

    VENUE

    Via Jan Palach, 55 – Modena

    COURSE DISCOUNT

    “More participants” discount: 10% discount, in the case of two or more participants.

    REGISTRATION INCLUDES

    Attendance certificate

    Teaching material

    Lunch

    Coffee Break

      Do you want to receive informations about the courses or register?

      Contact us without obligations

      Subscribe to Makeitalia Supply Chain Academy Newsletter

      I have read the privacy policy Reg. UE 2016/679 available to the following link

      Enter the result of the operation to check:

      Leggi di più

      CONTINUOUS IMPROVEMENT

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      Start: 22/05/2026

      This course can be financed through Inter-professional Funds!

      This course can be also provide online or at the customer’s company headquarters

      The course will be activated only when the minimum number of 3 participants is reached

      REGISTRATIONS BY

      7 days before the course

      TARGET

      People with the need to develop and enhance the skills related to continuous improvement and the generation of ideas.

      OBJECTIVE

      The aim of the course is to provide a constant redefinition of standards to dynamically respond to customer needs and ensure quality improvement.

      PROGRAMME

      • Introduction: Features, Concepts underlying continuous improvement, Benefits of continuous improvement, C.I. implementation within the organization
      • Stages of continuous improvement: Assessment, Implementation, Follow-up
      • Philosophies of continuous improvement: Lean thinking, 6 sigma, Theory of Constrainst, World Class Manufacturing
      • Case history: Context of reference, Development, Reflections and curiosities
      • Change management: Definition, Tecniques of the methodologiy, Benefits of change management

       

      TEACHER 

      Makeitalia Senior Consultant

      WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

      The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

      Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

      DURATION

      1 day – 9.00/18.00

      VENUE

      Via Jan Palach, 55 Modena

      COURSE DISCOUNT

      “More participants” discount: 10% discount, in the case of two or more participants.

      REGISTRATION INCLUDES

      Attendance certificate

      Teaching material

      Lunch

      Coffee Break

        Do you want to receive informations about the courses or register?

        Contact us without obligations

        Subscribe to Makeitalia Supply Chain Academy Newsletter

        I have read the privacy policy Reg. UE 2016/679 available to the following link

        Enter the result of the operation to check:

        Leggi di più

        SUPPLY CHAIN CONTRACTING

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        Start: 4/09/2026

        This course can be financed through Inter-professional Funds!

        This course can be also provide online or at the customer’s company headquarters

        The course will be activated only when the minimum number of 3 participants is reached

        REGISTRATIONS BY

        7 days before the course

        TARGET

        Buyers and personnel assigned to management of the pool of suppliers, Purchasing Manager.

        OBJECTIVE

        The course aims to provide an easy method to manage and use the most frequent contractual models in the purchasing area, allowing participants to understand the main critical points that can be found, from the pre-contractual phase to the contract execution phase.

        PROGRAMME

        • Analysis of the purposes and functionality of company contracts
          • Presentation of the most frequent contractual types of the purchasing area, with a focus on benefits, goals and costs of each type.
        • Reflections on negotiations and their validity
          • Deepening of issues related to the validity of pre-contractual agreements (letters of intent, confidentiality agreements, etc …) and the problems related to the breakup of negotiations.
          • Analysis of the drafting methods of the contractual text
            • List of practical suggestions for drafting the contract, in the most appropriate way for the specific case.
          • Analysis of the elements of the contract
            • Analysis of the elements of the contract in practical terms: examples of of recurring and necessary clauses, with a focus on the self-protection formulas (penalties, down-payments, etc.) and the prevention of problems related to the non-performance.

           

          TEACHER 

          Corporate contract law specialist

          WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

          The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

          Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

          DURATION

          1 day – 9.00/16.00

          VENUE

          Via Jan Palach, 55 – Modena

          COURSE DISCOUNT

          “More participants” discount: 10% discount, in the case of two or more participants.

          REGISTRATION INCLUDES

          Attendance certificate

          Teaching material

          Lunch

          Coffee Break

          Do you want to receive informations about the courses or register?

          Contact us without obligations

          Subscribe to Makeitalia Supply Chain Academy Newsletter

          I have read the privacy policy Reg. UE 2016/679 available to the following link

          Enter the result of the operation to check:

          Leggi di più

          LEADERSHIP AND CHANGE MANAGEMENT

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          Start: 6/03/2026

          This course can be financed through Inter-professional Funds!

          This course can be also provide online or at the customer’s company headquarters

          The course will be activated only when the minimum number of 3 participants is reached

          REGISTRATIONS BY

          7 days before the course

          TARGET

          People with the need to develop and enhance the skills related to leadership and change management.

          OBJECTIVE

          The aims of course is to provide strategies and methods that lead to an effective transformation, supporting people to accept and adapt to change.

          PROGRAMME

          • Leadership: Introduction, Definitions, Soft skills and emotional intelligence, Leadership styles,, 5 levels of leadership
          • Change management: Choosing change, Change generating opportunities, Distruption, Benefits of change management, Resistance to change, The 5 phases of change, The types of resistance, Characteristics of the leader, Kotter’s model, Promoting and managing change, How the CEO, Manager and HR should behave, Tools and supports
          • Exercise

           

          TEACHER 

          Makeitalia Senior Consultant

          WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

          The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

          Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

          DURATION

          1 day – 9.00/18.00

          VENUE

          Via Jan Palach, 55 – Modena

          COURSE DISCOUNT

          “More participants” discount: 10% discount, in the case of two or more participants.

          REGISTRATION INCLUDES

          Attendance certificate

          Teaching material

          Lunch

          Coffee Break

            Do you want to receive informations about the courses or register?

            Contact us without obligations

            Subscribe to Makeitalia Supply Chain Academy Newsletter

            I have read the privacy policy Reg. UE 2016/679 available to the following link

            Enter the result of the operation to check:

            Leggi di più

            INTRALOGISTICS

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            Start: 15/05/2026

            This course can be financed through Inter-professional Funds!

            This course can be also provide online or at the customer’s company headquarters

            The course will be activated only when the minimum number of 3 participants is reached

            REGISTRATIONS BY

            7 days before the course

            TARGET

            Logistics personnel and those involved in projects to introduce principles of lean thinking in the company.

            OBJECTIVES

            Design an efficient supply flow, from the warehouse to the plants. The course describes the techniques useful for the design of work stations, assembly lines and its interlocking in a lean perspective. In particular, the flow of materials is analyzed which leads to the balancing of the lines through the takt time, to the design of a work station and to the use of methods such as JIS or JIT for the arrival of materials on the line.

            PROGRAMME

            • Introduction to the «Logistics» path
            • Basis of Lean Production
            • The Lean Supply Chain
              • Design of the logistic system in a Lean perspective, the principle «inside-out» and value creation
            • The work station
              • The lean work stations, the containers on the line
            • The assembly line
              • General information on the lines, classification of the material, the tense production flow, general information on the lines, classification of the materials, line control system, tools for logistics planning
            • Lean Supply Chain: from the company to the system

             

            TEACHER

            Makeitalia Partner

            WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

            The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

            Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

            DURATION

            1 day – 9.00/18.00

            VENUE

            Via Jan Palach, 55 – Modena

            COURSE DISCOUNT

            “More participants” discount: 10% discount, in the case of two or more participants.

            REGISTRATION INCLUDES

            Attendance certificate

            Teaching material

            Lunch

            Coffee Break

              Do you want to receive informations about the courses or register?

              Contact us without obligations

              Subscribe to Makeitalia Supply Chain Academy Newsletter

              I have read the privacy policy Reg. UE 2016/679 available to the following link

              Enter the result of the operation to check:

              Leggi di più

              SUPPLIERS AUDIT

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              Start: 8/05/2026

              This course can be financed through Inter-professional Funds!

              This course can be also provide online or at the customer’s company headquarters

              The course will be activated only when the minimum number of 3 participants is reached

              REGISTRATIONS BY

              7 days before the course

              TARGET

              Auditor, Supplier Quality Engineer, buyer and whoever in the company needs to monitor and evaluate the suppliers’ performances.

              OBJECTIVES

              The course aims to illustrate the main techniques to define a supplier’s audit process  through the understanding of all the different phases by which it is organized. Moreover, the course underlines all the advantages that this activity provides.

              PROGRAMME

              • Target identification
                • Identification of the monitoring target: reactive approach, proactive approach
              • Project Structure
                • Team definition, analysis details, how to use it, workplan definition
              • Evaluation Survey
                • Question types, answer types, supplementary elements, complementary documentation, result report
              • Action Plan
                • How to create a strategic plan to organize the improvement actions: AS-IS scenario, Gap analysis, effort-benefit matrix, scheduling activities, TO-BE scenario

               

              TEACHER

              Makeitalia Senior Consultant

              WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

              The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

              Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

              DURATION

              1 day – 9.00/18.00

              VENUE

              Via Jan Palach, 55 – Modena

              COURSE DISCOUNT

              “More participants” discount: 10% discount, in the case of two or more participants.

              REGISTRATION INCLUDES

              Attendance certificate

              Teaching material

              Lunch

              Coffee Break

                Do you want to receive informations about the courses or register?

                Contact us without obligations

                Subscribe to Makeitalia Supply Chain Academy Newsletter

                I have read the privacy policy Reg. UE 2016/679 available to the following link

                Enter the result of the operation to check:

                Leggi di più

                Concluded the Outsourcing Workshop of Makeitalia

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                Yesterday, 13 October 2022, the Makeitalia Workshop was held in collaboration with Confindustria Emilia.

                During the appointment, entitled “Focus on your core business! For everything else there is Outsourcing“, a guide for the evaluation and implementation of an effective supply chain outsourcing system has been detailed.

                The event was also an opportunity to discover the new logistics area of ​​Makeitalia, located in Via Jan Palach 55 in Modena, at the new plant. A new logistics area created with the aim of offering customers even more concrete solutions, with the opportunity to be at their side not only to manage the entire Supply Chain or part of it from the point of view of processes, methods and skills , but also physical flows.

                Do you want to discover the new Makeitalia logistics area too? We will be happy to chat with you and talk about new ideas for your company. Contact us without obligation , by clicking here!

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                DESIGN EFFICIENT WAREHOUSES

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                Start: 17/04/2026

                This course can be financed through Inter-professional Funds!

                This course can be also provide online or at the customer’s company headquarters

                The course will be activated only when the minimum number of 3 participants is reached

                REGISTRATIONS BY

                7 days before the course

                TARGET

                Logistics Manager and everyone that is involved in the process of storage and picking of materials.

                OBJECTIVES

                How to design a warehouse tailored to your needs. The course provides the methods to design and manage a lean warehouse. In particular, the topics of the incoming of material, their identification and the relative checks, the choice and the dimensioning of the containers and the storage locations, the degree of automation of the warehouse, the programming and the technologies to support the picking.

                PROGRAMME

                • The design of the logistic system in a lean perspective
                  • The principle “From inside out”
                • Inbound Logistics
                  • Introduction, management of arrivals and identification of the material, loading of the system material, quality control and repackagin
                • Sizing of warehouse
                  • Containers and locations, handling systems, supporting and visual management, warehouse types and degree of automation from warehouse to production
                • Picking
                  • Introduction, planning, types and routes of picking, supporting technologies
                • Supermarket sizing
                  • Definition and types, differences with a traditional warehouse and sizing
                • Learning by doing (Excercises and simulation)

                 

                TEACHER

                Makeitalia Partner

                WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

                The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

                Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

                DURATION

                1 day – 9.00/18.00

                VENUE

                Via Jan Palach, 55 – Modena

                COURSE DISCOUNT

                “More participants” discount: 10% discount, in the case of two or more participants.

                REGISTRATION INCLUDES

                Attendance certificate

                Teaching material

                Lunch

                Coffee Break

                  Do you want to receive informations about the courses or register?

                  Contact us without obligations

                  Subscribe to Makeitalia Supply Chain Academy Newsletter

                  I have read the privacy policy Reg. UE 2016/679 available to the following link

                  Enter the result of the operation to check:

                  Leggi di più

                  TEAM AND MEETING MANAGEMENT

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                  Start: 10/04/2026

                  This course can be financed through Inter-professional Funds!

                  This course can be also provide at the customer’s company headquarters

                  The course will be activated only when the minimum number of 3 participants is reached

                  REGISTRATIONS BY

                  7 days before the course

                  TARGET

                  People with the need to develop and enhance the skills related to team and meeting management.

                  OBJECTIVE

                  The aim of the couse is to provide the methodologies for correct team and meeting management thanks to regular monitoring of the progress of the objectives.

                  PROGRAMME

                  • Teamwork introduction: Team vs Teamwork, Goals, Team formation process
                  • Team management: Team classification, Virtual team, Roles, Management tools
                  • Problems, Tips and Resolutions: Difficult personalities, Incomplete information, Tips for managing latecomers, Off-topic meeting, Conflict management
                  • Meeting introduction: Definition and objective, Different types of meeting, Optimal meeting and duration
                  • Meeting management: Phase1: Setting up; Phase2: The meeting; Phase3: Closure meeting
                  • Meeting VS Virtual meeting: Technical and behavioral rules for virtual meeting, How to make meeting interactive

                   

                  TEACHER 

                  Makeitalia Senior Consultant

                  WHY CHOOSE MAKEITALIA SUPPLY CHAIN ACADEMY

                  The courses of Makeitalia Supply Chain Academy are characterized by a strong practical connotation. During the course are offered exercises, concrete examples of projects carried out with client companies and practical simulations.

                  Supply Chain Academy is the result of the experience of Makeitalia, a company that, for over 10 years, has its core business in Supply Chain Management.

                  DURATION

                  1 day – 9.00/18.00

                  VENUE

                  Via Jan Palach, 55 – Modena

                  COURSE DISCOUNT

                  “More participants” discount: 10% discount, in the case of two or more participants.

                  REGISTRATION INCLUDES

                  Attendance certificate

                  Teaching material

                  Lunch

                  Coffee Break

                    Do you want to receive informations about the courses or register?

                    Contact us without obligations

                    Subscribe to Makeitalia Supply Chain Academy Newsletter

                    I have read the privacy policy Reg. UE 2016/679 available to the following link

                    Enter the result of the operation to check:

                    Leggi di più